The COVID-19 Research Tool Privacy Policy was updated on March 18, 2020

Your privacy is important to Cohere Med. So we have developed a Privacy Policy that covers how we handle your information in connection with Cohere Med healthcare research studies. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Cohere Med Healthcare Research Studies

This Privacy Policy summarizes the information we may collect or receive in connection with your use of any of our healthcare research studies (each a “Study” and collectively “Studies”).

Informed Consent

To participate in any Studies, you must first review and sign an informed consent and authorization form (if applicable) (“Informed Consent”) for the Study. By participating in the study, you consent to the collection, use, and sharing of your information as described in this Privacy Policy and as outlined in the Informed Consent. To the extent anything in this Privacy Policy conflicts with the Informed Consent, the terms of the Informed Consent will control.

Throughout this policy we may use the term “Study Team” to refer to all the entities that may have access to data collected from or about you as part of the Studies. For all Studies, the Informed Consent will include specific information about the members of the Study Team.

Collection and Use of Information

Personal information is data that can be used to identify or contact a single person. Certain personal information and non-personal information, as described below, may be collected from or about you as part of the Studies.

Cohere Med and its affiliates, and the other Study Team members, may share the information we collect through the Research Study with each other and use it consistent with this Privacy Policy.

If you decide to participate in the Study, below are examples of the types of information that we may collect and how we may use it.

What information we collect

When you sign up and enroll in one of the Studies, below are examples of the categories of information (which may include some personal information) that may be collected from or about you through the Study Data. The specific categories of information that will be collected about you as part of a Study will be described in the Informed Consent.

  • Contact information such as your mobile phone number.
  • Demographic information, such as your age and gender
  • Medical history and information, such as your height/weight, general health conditions, comorbidities, travel history and general fitness. This information may be collected through the Studies from time to time.
  • Other information, if any, described in the Informed Consent.

Your Contact information will be separated from the rest of the data collected from you as part of the Studies and replaced with a random code (“Coded Study Data”).  Cohere Med will only have access to Coded Study Data. However for certain studies, if you experience a technical issue and consent to be transferred to Cohere Med for additional technical support, Cohere Med may have access to certain information that directly identifies you. Other entities involved in the Study, such as the Study principal investigator or other Study Team members, may maintain Study Data in an identifiable form.

How we use your information

Your personal information, such as your contact information, if collected as part of the Studies, may be used for purposes described in the Informed Consent including:

  • To enroll you in the Study, including determining your eligibility for participation in the Study
  • To conduct and support the Study
  • To contact you with surveys or other messages related to the Study through notifications, email, or otherwise

Your Coded Study Data may be used for purposes described in the Informed Consent including:

  • To conduct and support the Study
  • To develop health-related products and improvement activities
  • For other research studies, if permitted in the Informed Consent
  • To issue research findings and related reports, which will not identify you

Disclosure to Third Parties

Service Providers

Cohere Med and the other Study Team members may share your information with companies who provide services for or on behalf of the Study such as the independent third party institutional review board responsible for reviewing the Study and protecting your rights as a research participant, or third parties that have been hired to perform Study-related services, such as receiving and processing Study-related complaints, on our behalf. These companies are obligated to protect your information.


Your personal information and Coded Study Data may also be disclosed to the following third parties:

  • Government and Regulatory authorities, such as the Ministry of Health in India,  the U.S. Department of Health and Human Services, the Food and Drug Administration, and other federal or state government agencies.
  • Law enforcement or other third parties pursuant to valid legal process such as a subpoena, litigation or court order. We may also disclose information about you if we determine that for purposes of national security, or other issues of public importance, disclosure is necessary or appropriate.
  • Other Approved Study Researchers, if permitted by the Informed Consent certain third-party researchers who are approved may access limited Study Data. The categories of approved study researchers, the type of Study Data they may have access to, and the purposes that they may use the data for will be described in more detail in the Informed Consent.
  • Others, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. We disclose information as described in the Informed Consent. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Your Information

Cohere Med takes the security of your personal information very seriously. Cohere Med has implemented reasonable measures to keep the Study Data it maintains safe, and to protect the confidentiality of your information, including storing it in systems with limited access housed in facilities using physical security measures. Despite our security measures, total confidentiality cannot be guaranteed.

Retention of Personal Information

Your participation in any Study is voluntary. You may decide not to participate or you may leave any Study at any time. If you decide to withdraw, we may not delete the information that we have already collected and we may continue to use it, but we will stop receiving any new Study Data about you and will stop contacting you about the Study except in the case of serious, actionable medical need. The specific retention policies and the steps you need to take to withdraw will be described in the Informed Consent for each Study.


Our Studies are not intended for children under the age of 13 or equivalent minimum age in the relevant jurisdiction. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible.

Our Company wide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to Cohere-Med employees and strictly enforce privacy safeguards within the company.

Privacy Questions

If you have any questions or concerns about this Privacy Policy please contact us. If you have questions about a Study please contact a Study Team member using the contact information listed in the Informed Consent. To withdraw from the Study, please follow the specific instructions in the Informed Consent. 

Cohere Med may update this Privacy Policy from time to time. If we change the policy in a material way, notice will be provided to you either on the website or through a Study-specific email along with the updated Privacy Policy. 

Cohere Med Inc., 1204 Cabrillo Ave, Burlingame, CA 94010